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More than just having a source of income, people seek out different career opportunities to hone their skills, test their abilities, and better themselves. Often, people leave their jobs not so much because they want a higher pay but because they feel stuck with no prospect of progressing in the future.

Unhappy employees influence the companies they work for. What many company owners fail to realize is that excellent customer service stems from the enthusiasm of committed employees. 

This New Year, do more than just weeding out ineffective work practices and setting new goals and rules. Make sure that you take care of the frontlines of customer service in your company as well. 

Check out these tips for an employee engagement strategy you can try out this year:

1. Give your employees a scoop of inside information

If you want genuine commitment from your staff, you must let them in as part of your team. Many people do not give their A game because they don’t feel like they are playing a vital role in the success of the company.

What’s the best way to reverse this?

Give your employees a scoop of insider news or information. This inclusive move gives them a sense of belongingness and accountability which, in turn, forges their commitment to their craft.

2. Celebrate achievements

When it comes to achievements, there is no big or small. Every step towards progress deserves acknowledgement. Whenever an employee makes an accomplishment, make it a point to personally congratulate them or write them compliments signed by you.

Do not be stingy when giving out compliments because people who feel appreciated are inspired to do even better at their job.

3. Be open to feedback

Feedback is inevitable in the office – may it concern work schedule, assigned tasks, or working relationships. Whether you run a conventional office or have only hired a virtual staff for online work, what sets successful companies apart is their ability to respond to feedback.

Keep an open mind about comments. A fluid workflow is achieved when all communication lines within your staff are kept open. When giving out comments, separate the person from the action you want improved. Set a framework of short-term and long-term goals to help employees grow. When receiving feedback yourself, understand where these suggestions are coming from and how they will better your business.

4. Hire by your company’s mission, vision, and culture

Skills can be taught, but a person’s character determines their dedication to the job. More than just outlining the job description you want filled, let people know your company through your vision and mission. Employees are more likely to stay and thrive in a work culture that they are compatible with.

5. Let your staff define employee engagement

What better way to involve your staff than by letting them define employee engagement? Getting ideas from your team gives you an insight of their needs, aspirations, and perspective of teamwork.

The start of the year gives people a fresh outlook, new hopes, and invigorated spirit. Make sure that you begin this year with the same fervor and renewed goals not only for your business but the people behind it. Let this employee engagement strategy for the New Year kick start 2017 for you. 

Written By
Catherine vanVonno, the author, is the President and Executive Director of 20Four7VA, a global Virtual Assistant (VA) Service Provider. She holds a doctorate degree in Applied Statistics, Research Design and Program Evaluation from Virginia Polytechnic Institute and State University and has over 10 years experience in facilitating evidence-based strategic planning, product development, brand management, legislative communications, and medical policy. She is married and has four children. You can reach her at communications@20four7va.com.

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